Terms of service

Terms of Service – Mylia Care

1. General

Welcome to our online store. By accessing our Site or purchasing a product from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein.

These Terms apply to all users of the Site, including, without limitation, visitors, customers, merchants, and content contributors.

We reserve the right to update or modify any part of these Terms at any time. You are responsible for reviewing this page periodically to stay informed of any changes.

2. Conditions of Sale

Products

Mylia Care sells cosmetic products only.
We make every effort to display product descriptions, textures, and colours as accurately as possible. However, we cannot guarantee that your device’s display will be completely accurate.

All products are subject to availability. We reserve the right to modify or discontinue any product at any time, without notice.

Prices

All prices displayed on the Site are shown in GBP (£) unless stated otherwise and include applicable taxes.
Prices may be updated at any time. Once an order has been confirmed, the price cannot be altered to reflect future price changes.

3. Orders and Payments

Orders

By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability

  • Payment verification issues

  • Suspicion of fraud or misuse

Payment

Payments must be made using the payment methods offered on the Site.
Orders are shipped only once payment has been authorised and confirmed.

4. Returns and Refunds

No Returns or Exchanges

Due to hygiene and safety regulations, no returns or exchanges are accepted for cosmetic products.
All items are final sale. Please read product descriptions carefully before placing your order.

Exceptions

Exceptions apply only in cases of:

  • Receipt of a defective item

  • Receipt of an incorrect item

In these situations, please contact us within 7 days of receiving your order. We will assess the issue and, if justified, provide a refund or suitable alternative.

5. Delivery

We ship to the regions specified on our Site.
Delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by carriers or for any customs duties, taxes, or additional local fees.

6. Use of the Site

Restrictions

You agree not to use the Site or its content:

  • For unlawful or unauthorised purposes

  • To violate any local, national, or international regulations

  • To transmit malware, viruses, or malicious code

  • To collect or track the personal data of other users

Violation of these restrictions may result in immediate termination of access to the Services.

7. Intellectual Property

All content on this Site—including text, images, product descriptions, branding, and logos—is protected by intellectual property laws and remains the exclusive property of Mylia Care.

Any unauthorised reproduction, distribution, or use is strictly prohibited.

8. Limitation of Liability

We do not guarantee that the Services will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Mylia Care is not liable for any indirect, incidental, or consequential damages arising from your use of our products or Services.

9. Termination

We reserve the right to suspend or terminate your access to the Services at any time, without notice, if we suspect a breach of these Terms.

10. Governing Law

These Terms of Service are governed by the laws of the United Kingdom.
Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by consumer protection laws.

11. Contact

For any questions regarding these Terms of Service, please contact us through our Contact Us page.